# HostGrap

> HostGrap is a web hosting company in Sri Lanka offering cPanel hosting, WordPress hosting, business email, reseller hosting and VPS servers on NVMe storage with LiteSpeed web servers, free SSL and free migration.

- Website: https://staging223.hostgrap.com/
- Client area and ordering: https://dashboard.hostgrap.com
- Phone: +94 72 572 9000 · WhatsApp: +94760799615 · Email: support@hostgrap.com
- Support hours: Support is available 8am to 10pm (Mon-Fri) and 8am to 9pm (weekends), GMT +5:30. Support is unavailable on Sri Lankan public holidays.
- Prices are in Sri Lankan rupees (LKR). Updated 14 November 2026.

## Hosting plans

### cPanel Hosting (Europe Servers)
Our lowest prices, and fast for visitors in Europe, the Middle East, Africa and the Americas.
Details: https://staging223.hostgrap.com/cpanel-hosting/

- Core — LKR 150/month or LKR 1,800/year. NVMe storage: 1 GB; Inodes: 500,000; Bandwidth: Unlimited; CPU cores: 1; RAM: 2 GB; I/O rate: 5 MB/s. Order: https://dashboard.hostgrap.com/store/cpanel-hosting/core
- Plus — LKR 450/month or LKR 5,000/year. NVMe storage: 20 GB; Inodes: 500,000; Bandwidth: Unlimited; CPU cores: 2; RAM: 2 GB; I/O rate: 5 MB/s. Order: https://dashboard.hostgrap.com/store/cpanel-hosting/plus
- Prime — LKR 550/month or LKR 6,000/year. NVMe storage: 50 GB; Inodes: 600,000; Bandwidth: Unlimited; CPU cores: 2; RAM: 3 GB; I/O rate: 10 MB/s. Order: https://dashboard.hostgrap.com/store/cpanel-hosting/cpanel-prime
- Max — LKR 700/month or LKR 7,500/year. NVMe storage: Unlimited; Inodes: 700,000; Bandwidth: Unlimited; CPU cores: 4; RAM: 4 GB; I/O rate: 10 MB/s. Order: https://dashboard.hostgrap.com/store/cpanel-hosting/cpanel-max

### WordPress Hosting (Europe Servers)
cPanel hosting tuned for WordPress, with WP Toolkit, LiteSpeed and daily backups.
Details: https://staging223.hostgrap.com/wordpress-hosting/

- WP Starter — LKR 500/month or LKR 5,600/year. Websites: 1; Subdomains: 5; NVMe storage: Unlimited; Bandwidth: Unlimited; Email accounts: 5; CPU cores: 3. Order: https://dashboard.hostgrap.com/store/wordpress-hosting/wp-starter
- WP Intermediate — LKR 900/month or LKR 9,900/year. Websites: 5; Subdomains: 10; NVMe storage: Unlimited; Bandwidth: Unlimited; Email accounts: Unlimited; CPU cores: 4. Order: https://dashboard.hostgrap.com/store/wordpress-hosting/wp-intermediate
- WP Premium — LKR 2,300/month or LKR 24,500/year. Websites: 10; Subdomains: 25; NVMe storage: Unlimited; Bandwidth: Unlimited; Email accounts: Unlimited; CPU cores: 5. Order: https://dashboard.hostgrap.com/store/wordpress-hosting/wp-premium

### Business cPanel Hosting (Europe Servers)
More CPU, RAM and I/O for busy business websites, on unlimited NVMe storage.
Details: https://staging223.hostgrap.com/business-cpanel-hosting/

- Business Lite — LKR 1,000/month or LKR 10,000/year. NVMe storage: Unlimited; Inodes: Unlimited; Bandwidth: Unlimited; CPU cores: 3; RAM: 3 GB; I/O rate: 15 MB/s. Order: https://dashboard.hostgrap.com/store/business-cp-hosting/business-lite
- Business Plus — LKR 1,300/month or LKR 13,000/year. NVMe storage: Unlimited; Inodes: Unlimited; Bandwidth: Unlimited; CPU cores: 3; RAM: 4 GB; I/O rate: 25 MB/s. Order: https://dashboard.hostgrap.com/store/business-cp-hosting/business-plus
- Business Pro — LKR 2,000/month or LKR 20,000/year. NVMe storage: Unlimited; Inodes: Unlimited; Bandwidth: Unlimited; CPU cores: 5; RAM: 5 GB; I/O rate: 40 MB/s. Order: https://dashboard.hostgrap.com/store/business-cp-hosting/business-pro
- Business Elite — LKR 3,000/month or LKR 29,900/year. NVMe storage: Unlimited; Inodes: Unlimited; Bandwidth: Unlimited; CPU cores: 7; RAM: 8 GB; I/O rate: 50 MB/s. Order: https://dashboard.hostgrap.com/store/business-cp-hosting/business-elite

### Budget cPanel Hosting (Singapore) (Singapore Servers)
Close to Asia Pacific, so pages load fast for visitors across Asia and Oceania.
Details: https://staging223.hostgrap.com/cpanel-hosting/#location-singapore

- SG Lite — LKR 190/month or LKR 2,280/year. NVMe storage: 1 GB; Inodes: 500,000; Bandwidth: Unlimited; CPU cores: 1; RAM: 2 GB; I/O rate: 5 MB/s. Order: https://dashboard.hostgrap.com/store/sg-budget-cp-hosting/sg-lite
- SG Plus — LKR 500/month or LKR 5,700/year. NVMe storage: 20 GB; Inodes: 500,000; Bandwidth: Unlimited; CPU cores: 2; RAM: 2 GB; I/O rate: 5 MB/s. Order: https://dashboard.hostgrap.com/store/sg-budget-cp-hosting/sg-plus
- SG Pro — LKR 680/month or LKR 7,600/year. NVMe storage: 50 GB; Inodes: 600,000; Bandwidth: Unlimited; CPU cores: 2; RAM: 3 GB; I/O rate: 10 MB/s. Order: https://dashboard.hostgrap.com/store/sg-budget-cp-hosting/sg-pro
- SG Max — LKR 800/month or LKR 8,500/year. NVMe storage: Unlimited; Inodes: 700,000; Bandwidth: Unlimited; CPU cores: 4; RAM: 4 GB; I/O rate: 10 MB/s. Order: https://dashboard.hostgrap.com/store/sg-budget-cp-hosting/sg-max

### Business Email Hosting
Professional email on your own domain with unlimited accounts, MXFilter spam protection and delivery tracking.
Details: https://staging223.hostgrap.com/business-email-hosting/

- BE Starter — LKR 1,900/month or LKR 21,900/year. Mail storage: 10 GB; Domain aliases: Unlimited; Email accounts: Unlimited; Autoresponders: Unlimited; Email filters: Unlimited; Mailing lists: Unlimited. Order: https://dashboard.hostgrap.com/store/reliable-business-email-hosting/be-starter
- BE Standard — LKR 2,800/month or LKR 30,000/year. Mail storage: 50 GB; Domain aliases: Unlimited; Email accounts: Unlimited; Autoresponders: Unlimited; Email filters: Unlimited; Mailing lists: Unlimited. Order: https://dashboard.hostgrap.com/store/reliable-business-email-hosting/be-standard
- BE Advanced — LKR 4,800/month or LKR 51,500/year. Mail storage: 100 GB; Domain aliases: Unlimited; Email accounts: Unlimited; Autoresponders: Unlimited; Email filters: Unlimited; Mailing lists: Unlimited. Order: https://dashboard.hostgrap.com/store/reliable-business-email-hosting/be-advanced
- BE Premium — LKR 7,500/month or LKR 78,000/year. Mail storage: 300 GB; Domain aliases: Unlimited; Email accounts: Unlimited; Autoresponders: Unlimited; Email filters: Unlimited; Mailing lists: Unlimited. Order: https://dashboard.hostgrap.com/store/reliable-business-email-hosting/be-premium

### Budget cPanel Hosting (Sri Lanka) (Sri Lanka Servers)
Servers in Sri Lanka, so pages load fastest for visitors in Sri Lanka and South Asia.
Details: https://staging223.hostgrap.com/cpanel-hosting/#location-sri-lanka

- SL Lite — LKR 260/month. NVMe storage: 1 GB; Inodes: 500,000; Bandwidth: Unlimited; CPU cores: 1; RAM: 2 GB; I/O rate: 5 MB/s. Coming soon (expected 1 December 2026)
- SL Plus — LKR 790/month. NVMe storage: 5 GB; Inodes: 500,000; Bandwidth: Unlimited; CPU cores: 2; RAM: 2 GB; I/O rate: 5 MB/s. Coming soon (expected 1 December 2026)
- SL Pro — LKR 1,200/month. NVMe storage: 20 GB; Inodes: 600,000; Bandwidth: Unlimited; CPU cores: 2; RAM: 3 GB; I/O rate: 10 MB/s. Coming soon (expected 1 December 2026)
- SL Max — LKR 2,400/month. NVMe storage: 40 GB; Inodes: 700,000; Bandwidth: Unlimited; CPU cores: 4; RAM: 4 GB; I/O rate: 10 MB/s. Coming soon (expected 1 December 2026)

### Budget Reseller Hosting (Europe Servers)
Sell hosting under your own brand with WHM, whitelabel cPanel and custom nameservers.
Details: https://staging223.hostgrap.com/cpanel-reseller-hosting/

- Starter Reseller — LKR 1,000/month or LKR 12,000/year. cPanel accounts: 5; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/cpanel-reseller-hosting/starter-reseller
- Growth Reseller — LKR 3,000/month or LKR 33,000/year. cPanel accounts: 25; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/cpanel-reseller-hosting/growth-reseller
- Pro Reseller — LKR 5,000/month or LKR 55,000/year. cPanel accounts: 50; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/cpanel-reseller-hosting/pro-reseller
- Max Reseller — LKR 8,000/month or LKR 86,500/year. cPanel accounts: 100; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/cpanel-reseller-hosting/max-reseller

### Business Reseller Hosting (Europe Servers)
Reseller hosting with more CPU, RAM and inodes per cPanel account, plus cPanel API access.
Details: https://staging223.hostgrap.com/business-reseller-hosting/

- Prime Reseller — LKR 5,000/month or LKR 57,500/year. cPanel accounts: 25; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/business-reseller-hosting/prime-reseller
- Elite Reseller — LKR 9,000/month or LKR 103,000/year. cPanel accounts: 50; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/business-reseller-hosting/elite-reseller
- Supreme Reseller — LKR 16,000/month or LKR 175,000/year. cPanel accounts: 50; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/business-reseller-hosting/supreme-reseller
- Platinum Reseller — LKR 26,000/month or LKR 281,000/year. cPanel accounts: 100; NVMe storage: Unlimited; Bandwidth: Unlimited; WHM + cPanel access: Included; Whitelabel: Fully whitelabeled; Custom nameservers: Included. Order: https://dashboard.hostgrap.com/store/business-reseller-hosting/platinum-reseller

### WP-Care WordPress Security
Daily vulnerability scans for your WordPress sites, with email alerts.
Details: https://staging223.hostgrap.com/wordpress-security-monitoring/

- WP-Care Basic — LKR 1,500/month or LKR 10,000/year. Sites monitored: 5; Scan frequency: Daily; Email alerts: Included; Security reports: PDF; External scan: Included; HostGrap plugin: Included. Order: https://dashboard.hostgrap.com/store/wordpress-security/wp-care-basic
- WP-Care Advanced — LKR 3,000/month or LKR 18,000/year. Sites monitored: 30; Scan frequency: Daily; Email alerts: Included; Security reports: PDF; External scan: Included; HostGrap plugin: Included. Order: https://dashboard.hostgrap.com/store/wordpress-security/wp-care-advanced
- WP-Care Pro — LKR 5,000/month or LKR 30,000/year. Sites monitored: 100; Scan frequency: Daily; Email alerts: Included; Security reports: PDF; External scan: Included; HostGrap plugin: Included. Order: https://dashboard.hostgrap.com/store/wordpress-security/wp-care-pro
- WP-Care Ultra — LKR 10,000/month or LKR 60,000/year. Sites monitored: 500; Scan frequency: Daily; Email alerts: Included; Security reports: PDF; External scan: Included; HostGrap plugin: Included. Order: https://dashboard.hostgrap.com/store/wordpress-security/wp-care-ultra

### VPS Servers
Self-managed virtual servers with full root access, NVMe storage and activation within 20 minutes.
Details: https://staging223.hostgrap.com/affordable-vps-hosting/

- VPS 0 — LKR 1,450/month or LKR 17,052/year or LKR 33,756 for 2 years or LKR 50,112 for 3 years. vCPU cores: 1; RAM: 1 GB; NVMe storage: 10 GB; Port speed: 100 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-0
- VPS 1 — LKR 1,900/month or LKR 21,204/year or LKR 41,040 for 2 years or LKR 59,508 for 3 years. vCPU cores: 1; RAM: 2 GB; NVMe storage: 20 GB; Port speed: 200 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-1
- VPS 1.5 — LKR 2,200/month or LKR 24,552/year or LKR 47,520 for 2 years or LKR 68,904 for 3 years. vCPU cores: 2; RAM: 2 GB; NVMe storage: 30 GB; Port speed: 200 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-15
- VPS 2 — LKR 2,400/month or LKR 26,784/year or LKR 51,840 for 2 years or LKR 75,168 for 3 years. vCPU cores: 2; RAM: 3 GB; NVMe storage: 40 GB; Port speed: 200 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-2
- VPS 2.5 — LKR 2,800/month or LKR 31,248/year or LKR 59,136 for 2 years or LKR 87,696 for 3 years. vCPU cores: 3; RAM: 3 GB; NVMe storage: 50 GB; Port speed: 300 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-25
- VPS 3 — LKR 3,200/month or LKR 35,712/year or LKR 67,584 for 2 years or LKR 100,224 for 3 years. vCPU cores: 2; RAM: 4 GB; NVMe storage: 60 GB; Port speed: 400 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-3
- VPS 3.5 — LKR 3,800/month or LKR 42,408/year or LKR 80,256 for 2 years or LKR 119,016 for 3 years. vCPU cores: 3; RAM: 5 GB; NVMe storage: 70 GB; Port speed: 400 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-35
- VPS 4 — LKR 4,400/month or LKR 49,104/year or LKR 92,928 for 2 years or LKR 138,080 for 3 years. vCPU cores: 3; RAM: 6 GB; NVMe storage: 80 GB; Port speed: 500 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-4
- VPS 4.5 — LKR 5,000/month or LKR 55,800/year or LKR 105,600 for 2 years or LKR 156,600 for 3 years. vCPU cores: 4; RAM: 7 GB; NVMe storage: 90 GB; Port speed: 500 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-45
- VPS 5 — LKR 5,600/month or LKR 62,496/year or LKR 118,272 for 2 years or LKR 175,392 for 3 years. vCPU cores: 4; RAM: 8 GB; NVMe storage: 100 GB; Port speed: 500 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vps-servers/vps-5

### Virtual Dedicated Servers (VDS)
Larger self-managed virtual servers with more vCPU, RAM and NVMe storage, with full root access.
Details: https://staging223.hostgrap.com/virtual-dedicated-servers/

- VDS 1 — LKR 8,500/month or LKR 94,860/year or LKR 179,520 for 2 years or LKR 266,220 for 3 years. vCPU cores: 4; RAM: 12 GB; NVMe storage: 120 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-1
- VDS 2 — LKR 11,800/month or LKR 131,688/year or LKR 249,216 for 2 years or LKR 369,576 for 3 years. vCPU cores: 6; RAM: 16 GB; NVMe storage: 180 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-2
- VDS 2.5 — LKR 13,850/month or LKR 154,566/year or LKR 292,512 for 2 years or LKR 433,782 for 3 years. vCPU cores: 6; RAM: 20 GB; NVMe storage: 200 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-25
- VDS 3 — LKR 15,900/month or LKR 177,444/year or LKR 335,808 for 2 years or LKR 497,988 for 3 years. vCPU cores: 8; RAM: 24 GB; NVMe storage: 240 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-3
- VDS 3.5 — LKR 19,200/month or LKR 214,272/year or LKR 405,504 for 2 years or LKR 601,344 for 3 years. vCPU cores: 10; RAM: 28 GB; NVMe storage: 300 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-35
- VDS 4 — LKR 22,500/month or LKR 251,100/year or LKR 475,200 for 2 years or LKR 704,700 for 3 years. vCPU cores: 12; RAM: 32 GB; NVMe storage: 360 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-4
- VDS 4.5 — LKR 35,500/month or LKR 396,180/year or LKR 749,760 for 2 years or LKR 1,111,860 for 3 years. vCPU cores: 16; RAM: 48 GB; NVMe storage: 500 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-45
- VDS 5 — LKR 40,000/month or LKR 446,400/year or LKR 844,800 for 2 years or LKR 1,252,800 for 3 years. vCPU cores: 16; RAM: 64 GB; NVMe storage: 640 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-5
- VDS 6 — LKR 49,000/month or LKR 546,840/year or LKR 1,034,880 for 2 years or LKR 1,534,680 for 3 years. vCPU cores: 24; RAM: 64 GB; NVMe storage: 640 GB; Port speed: 600 Mbps; Root access: Full; Activation: Within 20 min. Order: https://dashboard.hostgrap.com/store/vds/vds-6

### WhatsApp API
Send WhatsApp messages from your website, app or system through a simple API.
Details: https://staging223.hostgrap.com/wa-api-service/

- WhatsApp API — LKR 1,000/month or LKR 9,000/year. WhatsApp connections: 1; Conversations: Unlimited; Messages: Unlimited; WooCommerce integration: Included; WHMCS integration: Included; API access: Included. Order: https://dashboard.hostgrap.com/store/whatsapp-api/whatsapp-api

### Android SMS Gateway API
Send SMS from your website or app through your own Android phone and SIM.
Details: https://staging223.hostgrap.com/android-sms-api-service/

- Android SMS Gateway — LKR 950/month or LKR 9,500/year. Sends through: Your own SIM; REST API: Included; Delivery status: Real-time; SMS dashboard: Included; Message log: Full; Device status: Live. Order: https://dashboard.hostgrap.com/store/android-sms-gateway/android-sms-gateway

## AI support agent

HostGrap AI is our support agent on live chat and WhatsApp. It answers at any hour, takes care of most common requests on its own, and connects you with the right team when something needs a person. Write in English, Sinhala, Singlish or Tamil. Details: https://staging223.hostgrap.com/ai-support-agent/

- Instant, 24/7 support: Always on, on live chat and WhatsApp. Write in English, Sinhala, Singlish or Tamil, or send a voice note or a screenshot of an error.
- Account and billing: Finds your account with your support PIN or a service ID, checks invoices and due dates, and confirms a payment you have just made.
- Website troubleshooting: Checks your website from our side (up, down, slow, SSL, DNS or errors) and explains the real cause and the next step in plain words.
- Access and firewall: Unblocks your IP when our firewall blocks your site, cPanel, webmail or email, explains why, and turns on cPanel Terminal (SSH) when you need it.
- Performance and resources: Shows whether your account is hitting its CPU, RAM or process limits, clears stuck processes, and advises on optimising or upgrading.
- Domains: Helps you register a domain, including .lk details, checks and updates nameservers, and shows your domain's status and renewal date.
- WhatsApp API and other services: Explains WhatsApp API, SMS Gateway, VPS and Business Email, and restarts your WhatsApp session when it drops.
- Plans, pricing and policies: Suggests the right plan with the exact price, and answers questions on refunds, billing, acceptable use and our SLA.
- Tickets and handover: Opens and tracks support tickets, and hands you to sales, technical or billing with a full summary so you don't repeat yourself.

## Blog

- [Critical Apache HTTP/2 Flaw CVE-2026-119618: What WordPress Site Owners Should Do](https://staging223.hostgrap.com/blog/apache-http2-vulnerability-cve-2026-119618/): CVE-2026-119618 is a critical flaw in Apache's HTTP/2 module, fixed in Apache 2.4.71. Learn who is affected, why WordPress updates cannot fix it, and how to patch or turn off HTTP/2.
- [Our Kurunegala Data Centre Is Now Live in Beta](https://staging223.hostgrap.com/blog/kurunegala-data-centre-beta/): HostGrap's new Kurunegala data centre is live in beta: 8 to 10 ms ping on Sri Lankan fibre, a 2 Gbps SLT uplink and backup power. Plans open 1 December 2026.
- [HostGrap AI: What Our AI Support Agent Can Do](https://staging223.hostgrap.com/blog/hostgrap-ai-support-agent/): HostGrap AI answers on live chat and WhatsApp around the clock. See everything it can do, from website checks and IP unblocks to billing, domains and tickets.

## Frequently asked questions

### How much does web hosting cost at HostGrap?
cPanel hosting starts at LKR 150 a month, WordPress hosting at LKR 500, budget Singapore hosting at LKR 190 and business email at LKR 1,900. Yearly billing is cheaper on most plans, and every price is in Sri Lankan rupees (LKR).

### Where are HostGrap's servers located?
cPanel hosting runs on servers in Europe, Singapore and Sri Lanka, and you choose the location when you order. Our Sri Lanka servers are in our own data centre in Kurunegala, which is in beta, with plans opening on 1 December 2026. WordPress, business cPanel and reseller hosting run on servers in Europe. Each plan card shows where that plan is hosted.

### Will you move my website to HostGrap for free?
Yes. Migration is free on our hosting plans. Our team moves your files, databases, emails and cPanel settings for you, and a cPanel-to-cPanel move is handled completely by us. You can request it from the client area after you order.

### Is an SSL certificate included?
Yes. Every hosting plan includes free SSL certificates for your domains for as long as you host with us, so your website loads securely over HTTPS at no extra cost.

### How often is my website backed up?
cPanel, WordPress and business hosting plans keep 2 daily backups and 4 weekly backups. Reseller hosting plans keep 4 weekly backups. Backups are stored securely and are free.

### What are your support hours?
Support is available 8am to 10pm Monday to Friday and 8am to 9pm on weekends, Sri Lanka time (GMT+5:30). Support is closed on Sri Lankan public holidays. You can reach us on WhatsApp, by phone or with a support ticket.

### Do hosting plans include email accounts?
Yes. Hosting plans include email accounts with 1 GB of storage per mailbox for everyday use. For larger mailboxes and business-grade email, Business Email plans start at LKR 1,900 a month with 10 GB of mail storage, unlimited email accounts and MXFilter spam protection.

### What technology does HostGrap hosting use?
Our hosting runs on LiteSpeed web servers with NVMe storage, managed with cPanel and protected by Imunify360. Softaculous installs WordPress and 380+ other apps in a few clicks.