HostGrap builds and runs the communication and network systems a growing business needs: one inbox for every customer chat, free calls between branches, a secure VPN and hosting that stays online. Tell us how your business works and we will plan, set up and support the right mix for you.
Every customer conversation in one inbox, so no sale is missed.
WhatsApp, website live chat and company email all arrive in one dashboard, so your sales and support teams stop chasing messages across apps and reply fast.
One inbox for every channel. WhatsApp with no per-message fees, a live chat widget for your website and your company email, all answered from the same screen.
Built for teams, not one phone. Send questions to Sales, Support or Billing automatically, and let several agents share one WhatsApp number.
Clear view for managers. Track first response time, see who handles the most conversations and watch any live chat in real time.
Every branch on one phone network, with no internal call charges.
All your branches, showrooms and factories run on one private VoIP network, so staff can call each other at no cost.
Free internal calls. Calls run over your own private network, so staff talk between branches all day at no cost, with short codes such as 101 for head office or 102 for the factory.
Works on any device, anywhere. A softphone app turns any staff phone or laptop into an office extension, with easy call transfer and no expensive desk phones.
Call recording and logs. Every internal call is recorded and logged, so managers can see who spoke, when and for how long.
Remote access to your internal systems, without exposing them.
A private network built on WireGuard that lets remote and branch staff reach your databases, ERP and file servers without putting them on the open internet.
Internal systems stay hidden. Your ERP, databases and file servers are cut off from the public internet and can only be reached through the VPN.
Fast and light. WireGuard is one of the fastest VPN protocols, so staff stay connected all day on a phone or laptop without draining the battery.
Access you control. Every staff member gets their own access profile, and you can remove it the moment someone leaves.
HostGrap offers an omnichannel support desk for WhatsApp, live chat and email, a private branch phone network with free internal calls, a secure business VPN built on WireGuard, and high-performance clustering hosting that stays online when a server fails.
How much do HostGrap business solutions cost?
Every business is different, so we price each solution after a free consultation. We recommend only what you need and tell you exactly what it will cost before anything is set up.
Can I choose only one solution?
Yes. You can start with one solution, such as the support desk or the business VPN, or combine several. We plan the mix around how your business works.
Do I need to buy new phones or hardware?
No expensive desk phones are needed. A softphone app turns staff phones and laptops into office extensions, and the support desk works with your existing WhatsApp number, website and email.
Who sets up and looks after the systems?
Our team sets everything up on our managed infrastructure, connects it to your tools and tests it before you go live. After that we monitor it continuously and support your team.
How do I get started?
Book a free consultation by messaging us on WhatsApp at +94 76 079 9615 or calling +94 72 572 9000. We will learn how your business runs and recommend the right plan.
